Why does my Vizio surround sound keep cutting out

Why does my Vizio surround sound keep cutting out?

Vizio is always known for its best sound qualities. Vizio surround sound comes with a sound bar and a bundle of speakers. 

Although Vizio does not have many options for the surround sound category, few come with budget-friendly. The Vizio V51-H6 model (surround sound) is the most popular and comes only for $199. 

However, many Vizio users have complained about the sound cutting off while in play.

Now the question is, why does my Vizio surround sound keep cutting out?  and how I can solve this issue.

Key Takeaways:

  • Check that all wires are connected,
  • For wireless devices, setup under 10 meters or area,
  • Using ’90s or early 20s surround speakers is not compatible with new sound qualities.
  • Reset by pressing and holding the Bluetooth and Volume Down buttons for 5 seconds.

The reason why does my Vizio surround sound keep cutting out?

Vizio provides a reliable and durable speaker or soundbar for your TV and other appliances. Vizio speakers may cut out when playing, after using it for multiple months or years. 

Before finding the solution, we need to know the reasons why your Vizio surround sound keeps cutting outFew common causes:

1. Audio Input Problems:

Incorrectly plugged cable attached to your sound system can be the reason for audio input problems. 

2. Speaker Placement & Distance

Ensure the surround sound speakers are placed correctly and are not too far from the receiver; Especially when it is a wireless device. Every wireless device has a boundary limitation to work properly; more distance or outside of the boundary will be the reason why your Vizio surround sound cuts out.

3. Outdated/Old Sound system

Using an outdated version of the Vizio sound bar will be the reason behind it. The latest TV supports high audio qualities like Dolby ATMOS, Hi-fi, surround sound, etc, and supporting the latest sound quality for outdated devices is impossible. 

4. The Sound Bar Needs a Reset

Using a sound system in the same way for a long time can malfunction because of software bugs or an overload of data. Your Vizio surround sound system may need a reset.

5. Power Source:

If the power source is fluctuating or is not connected properly, you may face this type of issue. This type of issue can decrease your Vizio sound system selflife. 

6. Overheating: 

Using the Vizio surround sound loudly for a long time can produce heat. An overheating sound system is unable to serve 100% of its working capability.

7. Problems with Wire: 

If your surround sound system is connected through the wires, ensure all wires are not pressed or damaged. 

This is the reason why your Vizio surround sound keep cutting out. Finding the actual reason can help you to solve this. If you are still unable to find the reason behind it, hire a professional to solve your issue.

Fixes for Vizio surround sound keep cutting out

You can fix when the sound cuts out if the Vizio surround sound speakers’ hardwire part is not damaged. You can set up Vizio Soundbar and home theatre effortlessly. Check the multiple ways to fix the sound cutting-out issue:

1. Check the Input Connections

Wrongly placed cables can cause your sound cut out, you have to connect them perfectly. Vizio has wired and wireless sound systems, check which one you have and whether they are connected perfectly or not.

  • Vizio Wired Sound System:
  1. Confirm that the aux cable and other cables are properly connected.
  2. Check that the HDMI cable is well-connected.
  3. Ensure any of the cables are not pressed or damaged.
  4. If you changed your cable with the original one, ensure it’s compatible with the speakers.
vizio surround sound connection
  • Vizio Wireless Sound System:
  1. Ensure all the surround speakers are connected perfectly. 
  2. Your device is not too far away from the speakers(within 10 meters).
  3. Walls between the speakers can decrease the sound quality of wireless speakers. 

2. Switch Audio Inputs

Speakers still cutting out with your TV, connect them with other audio inputs like mobile phones to check if those speakers working well. If the surround sound works well with a mobile phone, it means the problem comes from the TV or previous inputs. 

In this case, you need to fix your TV before connecting with the Vizio surround sound system

3. Speakers Limitation:

Expecting the latest surround sound quality from early 20’s surround speakers is not a good idea. The old version of surround sound speakers has limitations in working with the latest sound qualities

The old speakers are not capable of processing the latest sound qualities. To solve this issue, update your Vizio speaker to the latest one.

4. Reset Your Vizio Sound Bar

To fix the audio cutting out on your Vizio surround sound reset it. The reason is to restore the default settings of your sound system.

Press and hold the Bluetooth and Volume Down buttons for 5 seconds.

reset vizio sound bar

Find out which way works for your model by checking the model number on the Vizio website and following the procedure.

5. Power Source:

For any electronic device, power always matters to work efficiently. Voltage up down or lose power connector can be the reason behind it. Use an inverter and connect your power connecter perfectly to see whether it working or not.

6. Update Your Vizio Sound System

Software bugs can be a reason behind it. Check if there are new updates from Vizio, by visiting the Vizio support page and searching for your model number.

Click on the most current one to update your Vizio Surround sound.

7. Contact Vizio Support

After following all the fixes, if your problem still needs to be solved; contact the Vizio support team. If you experience this issue under the warranty period, claim it as soon as possible

Why is Vizio sound bar cutting out during quiet moments?

Some movie scene comes with sounds that feel like cuts out, but actually, it’s not. If the cutting-out problem continues during quiet moments with other music, you need to solve it. 

Mainly this happening because of connectivity. For the wired sound system, check the surround sound system is connected perfectly. If it is a wireless sound system, ensure the soundbar is connected or under the 10-meter area from the main device. 

For a better result, remove the cable or disconnect the Bluetooth from the soundbar and try to connect them from scratch. 

Vizio sound bar keeps cutting out Bluetooth

The Bluetooth updates itself with the latest versionsStill using the oldest sound bar from Vizio that comes with an old Bluetooth version, it’s hard to work with the latest version of Bluetooth. 

Current Vizio devices allow the latest Bluetooth 5.3, which works fast and is very efficient when it comes to connectivity. If you’re using a soundbar that supports the 3.5 version, you may face issues like sound cutting out. 

Sometimes more distance or walls between two devices can be the reason behind it. 

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